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Collection Management Procedures: Serial Subscriptions

EBSCO Order Maintenance

We maintain a large number of subscriptions through EBSCO.  When we receive an invoice, we usually use that opportunity to review the subscription details and verify that all order notes are up to date.   If all internal notes and holdings information are correct and the coverage dates on EBSCO’s invoice match the Order Record’s payment notes, write the upcoming volume/date information on the invoice and proceed to the next order. 

There are a variety of issues that may need to be addressed with EBSCO periodical orders.  Below are examples of some of the more common occurrences, along with standard Internal Notes that can be used as a template.

 

COMBINATION SUBSCRIPTIONS:  to be used when payment for one title includes additional titles.

Order Record for primary title, with payment:
Internal Note:   Payment includes two additional titles: Conformal Geometry and Dynamics = b21120833 and Representation Theory = b20017923
Order Record for additional titles:
Identity:   Pay on Order Record: o10005997
Internal Note:   Paid on Order Record: o10005997 for Journal of the American Mathematical Society =  b10362253

 

DELAYED PUBLICATION:  to be used when coverage dates (and volume dates) are behind the current year  (example: o10330537)

Internal Note:   Delayed Publication see EBSCONET for Volume/Issue Information

 

INCORRECT VOLUME INFO ON EBSCO INVOICE: to be used when volumes on EBSCO invoice to not match the Publisher's volume number for a particular coverage period

Be careful - the volume numbers referenced on EBSCO invoices are incorrect. See EBSCOnet for correct Volume/Issue Information. jgc

 

MEMBERSHIP NO LONGER AVAILABLE – NOTES:  to be used on Membership/Package Subscription Orders that are no longer offered through EBSCO

On Membership Order Record:
Identity:   Cancelled - Membership no longer available.
Internal Note:   Cancelled - EBSCO no longer offers the Membership and will begin invoicing under the individual title: ____ = b-------- / o-------- beginning with Invoice No. 0052933 dated 12/13/2012/jgc
On Individual Title - Order Record to be cancelled:
Identity                :   Cancelled - No longer part of a Membership.
Internal Note:   Cancelled - per EBSCO, _________ Membership is no longer available.

On Individual Title – New Order Record:
Internal Note:   EBSCO no longer offers the Membership and will begin invoicing under this title beginning with Invoice No. 0052933 dated 12/13/2012/jgc
Internal Note:   Earlier payments made on Order Record: o-------- for ­­­­­­­­­­­­­­­­­_________ = b--------

 

UNDER REVIEW:  can be used for a variety of reasons when a subscription order is being reviewed; one example below
Internal Note:   This annual title is under review; the content is possibly available Online through our subscription to CQ Press Electronic Library = e1000201

Message: This annual title is under review; the content is possibly available Online through our subscription to CQ Press Electronic Library = e1000201. See Steve Knowlton or Denise Keeney 01/31/2013

 

CHANGED MEMBERSHIP PACKAGE: 

Order referencing old package:   (example: b10728314/ o10006965)
Identity:   Cancelled - Changed Membership Package
Internal Note:   Cancelled - Title now received as part of ACM Digital Library Master Sig Package = b22121055

Order referencing new package:  (example: b10728314/ o10341195)
Identity:   Pay on Order Record: o10329432

Internal Note:   Paid on Order Record: o10329432 for ACM Digital Library Master Sig Package = b22121055

 

CANCELLED PERIODICAL SUBSCRIPTION DUE TO AVAILABILITY THROUGH PROJECT MUSE:  

Order being Cancelled:
Identity:   Cancelled – Online access available via Project MUSE
Internal Note:   Cancelled after 2014.  This title is available via Project MUSE: [insert link] 05/06/2014 jgc

Holdings:
Card -- in final box:   Print Cancelled after 2014 - Online access available via Project Muse
Holdings -- Nonpublic Note:   Print Cancelled after 2014 - Online access available via Project Muse [insert link] 05/06/2014 jgc
Record -- Message:   At end of our 2014 subscription, close holdings and update card.

 

CANCELLED PERIODICAL SUBSCRIPTION PRIOR TO PAYING INVOICE:  to be used when you're cancelling a title that appears on an unpaid invoice

Order being Cancelled:
Identity:   Cancelled - [reason]
Internal Note:   Cancelled via email to EBSCO (or other method of cancellation) [date / initials]
Message:   [$] Fee for [format] appears on EBSCO Invoice No. 0543908.  Requested Cancellation 06/19/2014.  Cancel order record and request credit after posting payment.

Subscription Packages

BIB RECORD FOR COMBINATION SUBSCRIPTION PACKAGE


When we are invoiced for serveral titles under an EBSCO "Package" Title Number, we create a "home grown" Bib Record showing the Package Title and the individual titles included within the package.  Then we create an order record to hang on the newly created Bib.  Example: Social Issues and Policy Package -- b23600779


To create package bib:

1.    Click on the "New" Icon at the top of the page in Sierra.

2.     From the list of Templates, select Brief Serial Bib

3.     Select Location: mce for an online only package and mc for a print or print + online package

4.      Enter Material Type:  E-Journal for online subscriptions and Periodical for print + online packages

5.      Enter the Vendor Title No. as it appears on EBSCONET or your EBSCO Invoice.

6.      Complete the title as it appears on EBSCONET or your EBSCO Invoice.

7.      Ensure that all of the top level Bib fields are completed as shown on the screenshot below:

8.   Click "Insert" at the top of the page in Sierra to insert the appropriate fields as show above.

  • Description  300  _  _  Subscription Package:  Record used for ordering and payment purposes only.
  • Note              590  _  _  Vendor TItle No.: 824-408-472 (Combination Subscription)
  • Holdings      866  _  0  NOTE:  Titles received with this payment are listed below.
  • Holdings      866  _  0  052-933-466 / TITLE / ISSN:
  • Holdings      866  _  0  052-933-466 / 2nd TITLE / ISSN:
  • Holdings      866  _  0  052-933-466 / 3rd TITLE / ISSN:

9.   Hit Save.  And return to Summary.

10.   Create a New Order Record.  Detailed instructions can be found here.

11.  Ensure that all notes and fields on the Order Record are completed as shown on the screenshot below:

(larger images can be found as attachments at the bottom of this box)

 

 

ACM PACKAGES  

Digital Library Master Sig Package (b22121055) and Digital Library Core Package (b21002769) -- Perpetual Access to content beginning in 2013.  Perpetual Access does not extend to content prior to 2013.  Retain print copies of issues prior to 2013.

Beginning in 2013, orders include these notes:

Orders listed as Print + Online: (beginning in 2013)

Internal Note:   Beginning in 2013, DISCARD PRINT and/or CD-ROM ISSUES.  We have perpetual access to all Online content published after 2012.

Internal Note:   Per Publisher this subscription is Prtin + Online.  EBSCONET incorrectly indicates Online only.  (if applicable)

Notes on Holdings Card:
Check-in boxes (make last box "Blank" instead of "Expected" and include the following note):

Staff Note:  Discard any future Print or CD-ROM issues.  As of 2013, Subscription is Print + Online with perpetual access to all online content published after 2012.

C Record  
Internal Note:  Discard any future Print or CD-ROM issues.  As of 2013, Subscription is Print + Online with perpetual access to all online content published after 2012.

Two "master" examples:  b21039744 and b10031509

Changing Formats

SWITCHING ORDERS FROM PRINT TO ONLINE ONLY

Order Record for current format must be cancelled:

  • Change status to ‘z CANCELLED’

  • Insert:  Identity   “Cancelled – changed format”

  • Insert:  Internal Note   “Cancelled – Beginning in [year], Subscription will be Online only.  05/07/2014 jgc”

Create new Order Record for new format:

  • From the Summary tab, select ‘Attach New Order’

  • Enter Data for new Order Record:  **this step can be set up as a template**

    • Acq Type:  p PURCHASE
    • Location:  mce  University of Memphis Libraries – Electronic Resource
    • Copies:  1
    • Order Code 1:  [included for titles within a particular pkg.,  ex: p SPRINGER PKG]
    • Order Code 2:  o ONLINE ONLY
    • Order Code 4:  n SUPRESS
    • ---------------------------------------
    • Est. Price:  $_____ (this information can be obtained on EBSCONET for most orders, under Title Details--Rates tab)
    • From:  q E-PERIODICAL
    • Fund:  [usually the same fund code from the recently cancelled order]
    • Order Type:  s SUBSCRIPTION
    • ----------------------------------------
    • Recv Location:  p COLL.MANAGEMT
    • Billing Location:  c COLL.MANAGEMT
    • Status:  c SER ON ORDER or d SERIAL PAID (depending on time of FY)
    • Vendor:  e  EBSCO Information Services (in most cases)
    • Language:  eng English (in most cases)
    • Country:  xx Unknown or undetermined
    • Volumes:  1

  • Insert:  Internal Note   “Online Subscription to begin [Month] [Year].  05/07/2014 jgc”

  • Insert:  Internal Note    [any order specific information, ex: “Springer package – Do Not Cancel”

  • Insert:  Vendor Title No.   “xxx-xxx-xxx”  (this information can be obtained on EBSCONET for most orders, under Title Details.

  • Insert:  Tickler  

    • Name:  access started?
    • Date:  20150102 (Date one day after subscription becomes active)
    • Send to:  lib_erm@memphis.edu
    • Subject:  new online sub starting in Jan 2015 – add to Serials Solutions

  • Hit Save.   Return to Summary tab.

Update Holdings information:

  • From Summary tab, select View --> Holdings

  • Double click current holdings card, or select “Card” from the left navigation panel.

  • Verify that there are enough check-in boxes to fill the remaining print subscription.  If not, add the appropriate number of boxes.

  • Create a final box that contains a cancellation note:

    • Right click any box on the card, and choose Box Menu --> Add Issue Boxes at End of Card
    • Number of boxes to add:  1
    • Delete Cover date and Expected date and click “Ok”
    • Double click newly created box and change Status to “N BLANK”
    • Delete numbers in Enumeration field
    • In the Staff Note box type:  Print Cancelled.  Online only subscription begins Jan 2015.
    • Click Save.

  • Click “Holdings” from the left navigation panel, and type the following as a Nonpublic  Note:  “Print Cancelled after [year] – Subscription is now Online only 05/05/2014” – Click Apply Changes

  • Click “Record” from the left navigation panel.  Click Insert and choose “m Message” from the dropdown menu.  Insert the following message:  At end of [current year], close holdings and update card.

  • Click Save.

Examples of other types of changes....

 

SWITCHING ORDERS FROM PRINT TO PRINT + ONLINE

Order Record for current format must be cancelled:

Change status to ‘z CANCELLED’

Identity   “Cancelled – changed format”

Internal Note   “Cancelled – Beginning in [year], Subscription will be Print + Online.  05/07/2014 jgc”

Create new Order Record for new format:

    Internal Note   “Print + Online Subscription to begin [Month] [Year].  05/07/2014 jgc”

      Vendor Title No.   “xxx-xxx-xxx”  (this information can be obtained on EBSCONET for most orders, under Title Details.

        Tickler:  

        • Name:  access started?
        • Date:  20150102 (Date one day after subscription becomes active)
        • Send to:  lib_erm@memphis.edu
        • Subject:  new print +  online sub starting in Jan 2015 – add to Serials Solutions

        Update Holdings information:

        Holdings -- Nonpublic Note         Print + Online Subscription begins with v.90 2014. No perpetual access - continue to bind issues. 05/05/2014

        OR (if we do have perpetual access)

        Holdings -- Nonpublic Note         Print + Online Subscription begins with v.90 2014. 05/05/2014

        Record – Message           Print + Online subscription begins with v. 90 2014.  We will need to decide whether to bind or discard v.90 - and beyond.

        CANCELLED PERIODICAL SUBSCRIPTION DUE TO OPEN ACCESS:

        Order being Cancelled:
        Identity                Cancelled – Open Access Title

        Internal Note     Cancelled after 2014.  This title is now Open Access at this address:  [insert link] 05/05/2014 jgc

        Microfilm Order:

        Message              Before renewing in 2015, review order documentation.  This title is now Open Access: [link] 05/05/2014 jgc

        Holdings:

        Card -- In final box           Print Cancelled after 2014 - Open Access Title

        Holdings -- Nonpublic Note         Print Cancelled after 2014 - Open Access Title: [link] 05/05/2014

        Record – Message           At the end of our 2014 subscription, discard all issues and remove (NOTE: Libraries also hold most recent four years on unbound shelves) from the record.  OR  At end of our 2014 subscription, close holdings and update card. **Or relevant instructions** 

         

        SWITCHING ORDERS FROM ONLINE TO PRINT + ONLINE

        Order being Cancelled:

        Identity                Cancelled – Online sub is single-user only  (ex. o1033127x and o10332820)

        OR

        Identity                Cancelled – Perpetual access is not available  (ex. o10031911)

        Internal Note     Cancelled - Beginning in 2015, Subscription will be Print + Online. 05/07/2014 jgc

         New Order:

        Identity                Print + Online

        Internal Note     Print + Online Subscription to begin Jan 2015.  05/07/2014 jgc 

        Holdings Card - Final Box:

        Online only for 2013. Print + Online begins in 2014.