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Collection Management Procedures: Cancelling Orders

CANCELLING STANDING ORDER RECORDS

STANDING ORDERS:

  • Change Status to:   z  CANCELLED
  • Insert Identity:   "Cancelled after 2014 Standing Order review"  (Identity should describe reason for cancellation)
  • Insert Internal Note:    "Cancelled via email to vendor 05/20/2014 jgc"  (Internal Note should explain method of cancellation, date, and initials)
  • Click Save.

EXAMPLE OF LETTER TO VENDOR - Standing Orders

Dear Customer Service,

The University of Memphis Libraries would like to cancel the following standing order titles due to budget cuts.

Please let me know if this email will suffice, or if further written documentation is needed.

1.       Who's who in the East.

Last received: 40th ed. 2013 on Invoice No: 1065655 of 06/18/2012

 

 2.      Who's who in the South and Southwest.

Last received: 39th ed. 2013 on Invoice No: 1065576 of 06/18/2012

 

3.       Who's who in the world.

Last received: 29th ed. 2012 on Invoice No: 1051729 of 12/16/2011

 

4.       Index to Marquis Who's Who publications.

Last received: 2012 ed. on Invoice No: 1057080 of 02/24/2012

 

5.       Who's who in the West.

Last received: 40th ed. 2013 on Invoice No: 1065619 of 06/18/2012

 

Please notify me in writing that this cancellation has been processed by Marquis Who’s Who.

Our Customer Account No: 038004300

 

Thank you,