Task analysis involves learning about users' goals, what they want to do on a website and how they work. It can also mean learning about specific task users must do to meet those goals and what steps they take to accomplish those tasks. User and task analysis focuses on understanding:
Tasks analysis allows researchers to discover what tasks a website or application must support and helps determine the appropriate content scope. It also helps researchers decide what applications a website should include. Task analysis can assist researchers in refining or re-defining the navigation or search to better support user's goals or build pages and applications that match users' goals, tasks, and steps.