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COVID-19 Library Services

University Library Services during the COVID-19 Outbreak

COVID-19 Library Services

UofM Library Assistance

The University Libraries are committed to serving all of our students; this was true before COVID-19 and remains true during the UofM’s transition to online instruction. As always, we are ready to help with your research needs, and we are continually brainstorming innovative ways of making library resources more accessible during this time. We appreciate your patience as we work toward solutions that serve the best interests of our entire campus community.


Libraries Homepage

  • Discovery Search Bar – broad keyword searches
    • Includes all materials owned by the University Libraries
    • Includes electronic resources available to U of M community members
    • Includes some materials that may only be available via ILL
  • Search Journals – academic journal subscriptions
  • Search Databases – academic database subscriptions
  • Classic Catalog – materials owned by University Libraries

Contact the Library

  • By phone:
    • Reference Desk: (901) 678-2208 - For questions related to keyword searches, journals, databases, and all other research-related inquiries. If the phone is not answered and you'd like to leave a message, please do so, and we your call will be returned as soon as possible.
    • Circulation: (901) 678-2205 - For questions regarding due dates, library fines, and requests for resources to be pulled from University Library holdings.
    • ILL: (901) 678-2262 - For questions pertaining to loan requests.
    • Government Publications: (901) 678-4455
    • Health Sciences Library: 901) 678-3193
    • Music Library: (901) 678-2330
    • Lambuth Library: (731) 425-1918
  • By email:


Library Chat Login

To access Library Chat, please sign in via the Chat Box above the Discovery Search Bar on the University Libraries’ homepage, OR, scroll to the top of this page. If the text in the Chat Box is green, a University librarian will be available to answer your questions.


Interlibrary Loan

  • Due to COVID-19, ASERL has decided to stop shipment of physical Interlibrary loan (ILL) transactions via the Lanter courier. Accordingly, University Libraries will also deflect all requests for physical loans. University of Memphis patrons should still request all desired materials via ILL and the office will work to fulfill them digitally. As the name implies, ILL depends on other libraries in the fulfillment of requests. Due to library closures worldwide, we anticipate delays in providing resources to our community. We appreciate your patience.
  • If you are a U of M student or faculty member in need of resources, please use the UofM’s Interlibrary Loan service to make a request for these items.
  • To learn more about how to use University ILL services, consult the ILL's website.